Privacy policy

Effective Date: 10.12.25

Makena House (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you share with us through our website, membership applications, events, and digital communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, and social media handles provided during membership applications, RSVPs, or event participation.

  • Payment Information: Card or billing details provided through our secure payment processors (e.g., Stripe). Makena House does not store your full card information.

  • Usage Data: Information about how you interact with our website, emails, and event pages (e.g., browser type, IP address, and activity logs).

  • Media & Photography: Images or videos captured at Makena House events may include your likeness and can be used for approved editorial and marketing purposes, as outlined in our Photography & Media Use Policy.

2. How We Use Your Information

We use the information we collect to:

  • Process and manage membership applications and event RSVPs

  • Communicate updates, invitations, and curated content

  • Improve our website, services, and member experience

  • Enforce our Membership Terms, Code of Conduct, and legal obligations

  • Share official event photography and promotional content

We will never sell your personal information to third parties.

3. Information Sharing

We may share limited information with trusted third parties who support our operations, such as:

  • Payment processors (e.g., Stripe)

  • Email and event management tools

  • Approved vendors (chefs, artists, security, etc.) assisting with experiences

All partners are required to handle your data securely and use it only for authorized purposes related to Makena House operations.

4. Data Retention

We retain your information only as long as necessary to provide membership and event services, comply with legal obligations, and maintain business records. You may request deletion of your data by contacting us directly.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Opt out of promotional emails

  • Request information about how your data is used

Requests can be made by emailing [insert contact email].

6. Cookies & Analytics

Our website uses cookies and analytics tools to understand visitor behavior and improve performance. You can adjust cookie settings in your browser at any time.

7. Data Security

We use encryption, secure servers, and restricted access to protect your personal data. While no system is completely secure, we take all reasonable precautions to safeguard your information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Continued use of Makena House services after such updates constitutes acceptance of the revised terms.

9. Contact Us

For questions or requests related to this Privacy Policy, please contact us at: contact@makena.house.

Cookies Policy

Makena House uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content across our digital platforms. Cookies are small data files stored on your device that help us remember your preferences and understand how visitors engage with our site.

We use both essential cookies (necessary for site functionality) and analytics cookies (to improve design, content, and user experience). We may also use third-party tools such as Google Analytics or Meta Pixels to understand engagement and reach — these services process limited, anonymized data for performance and marketing insights.

By continuing to browse our website, you consent to the use of cookies in accordance with this policy. You can modify your browser settings at any time to disable or delete cookies, though certain features of the site may not function properly without them.

For questions or concerns about our use of cookies, please contact us at contact@makena.house.